We will use the personal information that We collect about you to:

• assess your eligibility to become a member of the RCM;
• verify your identity and qualifications;
• administer your membership, including by collecting membership payments from you;
• administer the RCM and fulfil its aims, for example, by lobbying on initiatives or running internal elections, assessing and developing services which may be of interest to members;
• provide you with services and advice that you request, for example, in relation to tax claims, or branded materials for Branch events you may be organising;
• comply with Our legal obligations and protect and defend Our rights and interests;
• keep you up to date with news about the RCM’s activities by email and by post, according to your communication preferences.

If you register for an account on the RCM website

If you register for an account on the RCM website, We will collect information about you including your surname, RCM number and email address. We will use this information to:

• verify that you are eligible to create an account;
• allow you to log in to your account, once it has been created, including access to i-learn and i-folio, Evidence Based Midwifery and Midwives Magazine and other articles and EBooks and search databases;
• administer access to your account and ensure its security;
• keep Our systems secure; and
• contact you about your account where required.

If you contact us, including in person, by post, telephone, email or through forms available on the RCM website

You can contact Us in various ways, including through Our agents via Our web chat service, by emailing Us, sending Us mail or by telephone. If you contact Us in any of these ways, We will collect the information that you choose to provide and will use it:

• to investigate any query or complaint that you raise with Us;
• to provide any advice or assistance that you request from Us;
• keep you up to date with news about the RCM’s activities by email and by post, according to your communication preferences.

How We may share your personal information

We will disclose personal information We hold about you to:

• your employer, where you consent to Us doing so or where this is necessary for Us to provide a service or advice that you have requested from Us;
• our service providers, such as IT hosting companies, support services and call centres including but not limited to RCM Connect;
• third parties involved in the publishing of Our magazine;
• entities providing fulfilment services on Our behalf, such as sending you membership joining packs;
• banks and financial institutions that process payments on Our behalf;
• professional advisors such as lawyers, accountants, auditors, and financial advisors;
• regulatory authorities including tax authorities;
• our Alliance Partners and affinity partners, a list of whom can be found on Our website;
• law enforcement agencies, courts and other tribunals; and
• if you join any of the RCM’s networks, working forums or electronic groups (including email, social media and messaging apps), your contact information will be used and shared within that group so that relevant information can be shared with you.

Our legal basis for using your personal information

Entering into and performing a contract with you: We process some personal information as this is necessary to perform the Membership Agreement, as appropriate to your level of membership.

For other justifiable reasons, including legal obligations We are under and Our legitimate interests: We process your personal information where necessary for the RCM to comply with legal and regulatory obligations We are under, including as a trade union; in addition, where it is necessary for legitimate interests the RCM has in conducting Our business and affairs. These include the RCM’s interests in:

• responding to queries that you raise;
• promoting the RCM’s activities and furthering Our organisational objectives;
• protecting and enforcing the RCM’s rights, including through legal processes.